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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jaeleen Ballesteros

February 27, 2026

5  out of  5
rating by Jaeleen Ballesteros
"Wahiawa State Farm is excellent I would recommend getting car insurances, business insurance and etc. awesome prices and reasonable and great coverages . State Farm wahiawa Saved me a lot of money from my old insurance company .thank goodness I decided to switch to State Farm .. .awesome customer services ,super fast , caring and respectful agents . AKILA had awesome customer service and was so fast ! If you’re looking for insurance I would recommend wahiawa State Farm !"
We responded:
"Thank you for the fantastic review, Jaeleen! We will most definitely share this with Akila — I know he’ll appreciate all that you said. We are always here to help with your insurance needs so if there’s anything you need, don’t hesitate to text or call! Mahalo again!!!"
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Melanie A

February 9, 2026

5  out of  5
rating by Melanie A
"Great customer service! Akila was friendly and helpful throughout the whole process and efficiently got me insured for a new vehicle I purchased. Definitely recommend!"
We responded:
"We are grateful for your 5-star review, Melanie! Thanks for taking a moment to share your positive rating of State Farm Agent Nahoku Ahlo’s Team here in Wahiawa . "
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Katlyn Papa

December 30, 2025

5  out of  5
rating by Katlyn Papa
"I worked with Ranya & she was amazing! She did all of the work for me & got everything together for me in a day! Would definitely recommend!"
We responded:
"Mahalo Katlyn for letting the world know, through this review, the service you received from Ranya!! She is definitely an asset to our agency as she truly cares about our customers and wants to do all she can to help meet their insurance needs. I know she’ll be thrilled to see what you wrote as a 5 star review is a it’s a great way to end 2025! Happy New Year!!!"
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Mike 808

December 13, 2025

5  out of  5
rating by Mike 808
"I needed to obtain an insurance document, and Ranya (Phillips) was so helpful during this process! Her customer service was excellent, and every interaction was very genuine. Thank you so much for all the help!"
We responded:
"Mahalo for taking the time to share your recent experience with our Team Leader, Ranya. She truly cares about our customers and your kind words means a whole lot to our entire team. Thank you so much for being a part of our agency family. We’re here for you if there’s anything else we can do for you! Happy holidays!!!"
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Yvonne Mcevoy

December 12, 2025

5  out of  5
rating by Yvonne Mcevoy
"Kimberly Cortez was amazing in helping me today always representing the Spirit of Aloha. Mahalo for all you do"
We responded:
"Aloha Yvonne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Kem ☺️!!! Our team is dedicated to providing excellent service and support, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! MAHALO!"
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Joyce Faith Newman

November 27, 2025

5  out of  5
rating by Joyce Faith Newman
"I have my car and life insurance for almost 4 years now with Nahoku State Farm, and they’ve been awesome! Super friendly, helpful, and always quick to respond. Highly recommend! :)"
We responded:
"Thank you Joycieee for this wonderful review. It’s certainly been our pleasure to be your car and life insurance company since you bought your first car. And don’t forget, you now have a credit card through us as well, with 0% interest. We are so happy to be able to help you out with your insurance and financial needs. Look forward to serving you for many, many, many more years to come!"
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Michael Janeway

November 18, 2025

5  out of  5
rating by Michael Janeway
"Great experience here today! Akila welcomed us in and helped us with all the questions we had. He was very knowledgeable and helped us figure out the insurance plan that made sense for us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Donley

October 31, 2025

5  out of  5
rating by Michael Donley
"Akila Arecchi helped me set up my life insurance today and I was very pleased with the exceptional service and knowledge he provided. Glad I was able to get something in place for my family. Thank you Akila and State Farm!"
We responded:
"Thank you so much Michael for taking the time to share your experience! We're thrilled to hear that Akila was able to assist in getting your life insurance set up and that you felt supported throughout the process. Protecting your family's future is so important and we're grateful you chose us to be a part of that journey. We'll be sure to pass along your kind words to Akila -- he truly takes pride in providing exceptional service. If you ever need anything down the road, we're here to help you! Mahalo for trusting our State Farm Agency. "
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Ronald Awaya

October 21, 2025

5  out of  5
rating by Ronald Awaya
"Nahoku and Keola Ahlo and staff are always friendly and helpful for my needs at their office. Would recommend them to anyone if asked about their services. Kudos to all of them."
We responded:
"Oh dear Ronald, you are so wonderful, loyal and amazing. It has been our pleasure working with you for the last 15 years. Thank you also for recommending us to others…we appreciate that so much! Mahalo for being you!"
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Diane Correa

October 11, 2025

5  out of  5
rating by Diane Correa
"Ranya Boonlua-Sor provided outstanding service. She was efficient, friendly, courteous and very informative. She’s a keeper. Thank you Ranya for being you. God Bless."
We responded:
"Dear Diane, this is such a wonderful review and we thank you for taking the time to give Ranya these 5 stars! Happy to hear your meeting today went well and we totally agree with you that Ranya is a keeper...she really cares about our customers and has the most pleasant demeanor. Her positive vibe is contagious and we are so happy she is a part of our agency family. Thank you Diane for being such a loyal, long time customer! We appreciate you!"
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Kelsea C

October 7, 2025

5  out of  5
rating by Kelsea C
"Mahalo Akila and team for all your help and guidance. The entire process, from learning my options to selecting a plan and securing my financial future, was nothing less than smooth sailing."
We responded:
"Mahalo Kelsea for this amazing review and happy your meeting with Akila went so well. Protecting you and your family’s financial future is an important responsibility and so happy you took that step! Please let us know if there’s anything else we can help you with. We are here for you. MAHALO!"
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Dylon Duque

September 25, 2025

5  out of  5
rating by Dylon Duque
"Best customer service ever received from any insurance agency. Akila from Nahoku's State Farm office was able to get me insured quick and easy and gave me the best quote possible for my newly acquired vehicle. Highly recommend!"
We responded:
"Mahalo Dylon for starting your car policy with our agency now that you’ve moved back to the islands. We are so glad you took advantage of the multi-line discount and are grateful for this 5 star reviewing, highlighting Akila’s excellent service. Thank you for being a returning customer — happy to have you back. Welcome home!"
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chris hogue

September 17, 2025

5  out of  5
rating by chris hogue
"Very helpful and answered all my questions and was very nice and understanding"
We responded:
"We are delighted your interaction with our agency resulted in this 5 star review. Thank you so very much, Chris!!! MAHALO!!!"
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Elizabeth Greene

September 16, 2025

5  out of  5
rating by Elizabeth Greene
"Mahalo Ranya Phillips for your excellent service, professionalism, and courtesy!! You set my mind at ease and provided clear and concise information. Nice!!"
We responded:
"Thank you so very much for taking the time to leave this review, for the 5 stars and for highlighting your interaction with Ranya. She is a gem and I’ll make sure she sees what you wrote! Do let us know if we can assist further. We are here for you. MAHALO!!"
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Aerin vanhala

July 17, 2025

5  out of  5
rating by Aerin vanhala
"We've been in business for 14 years and have worked with many insurance agents over the years - none compare to Ranya Phillips at State Farm. She’s hands-down the best. Incredibly knowledgeable, efficient, and always quick to respond, Ranya also brings a warmth and friendliness that’s rare to find. We’ve never met in person, but I truly feel like I know her - that’s how genuine and easy she is to connect with. She makes the entire insurance process feel smooth and stress-free. If you’re looking for an agent who’s not only on top of every detail but also a joy to work with, Ranya is it."
We responded:
"Thank you so very, very much for this amazing review! Your kind words mean the world to us and you’re absolutely right, Ranya is exactly how you described her. She’s a true gem on our team - knowledgeable, responsive, and genuinely cares about the people she helps. We’re so grateful to have her representing our agency and it’s incredibly rewarding to hear how much of an impact she’s made for you. Thank you again for taking the time to share your experience. We truly appreciate your trust and support. And we’d like to add, we wish you much success on your business!!!"
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Angelica Nava

May 27, 2025

5  out of  5
rating by Angelica Nava
"Kemberly was very helpful and efficient in getting me the information I needed! Recommend!"
We responded:
"Kem definitely loves what she does and strives to provide quick and efficient service. I’m so happy to hear she was able to get you the info you needed. Thank you for your 5 stars and taking the time to share your experience with Kem! MAHALO!"
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Juan Reyes

May 5, 2025

5  out of  5
rating by Juan Reyes
"Kimberly Cortez is outstanding with high regards to customer service. Just wish other agents emulate her prompt and courteous communication."
We responded:
"Mahalo for your review and detailing your experience with Kemberly, who is a valuable member on our team. We are thrilled to hear you felt her service was outstanding and will most definitely share this with her — I know it’ll mean a lot. Thank you again for your 5 star review!"
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Glen KIla

March 28, 2025

5  out of  5
rating by Glen KIla
"Akila is the best insurance agent that I have worked with in 50 years. He is professional, quick in responding and most knowledgeable."
We responded:
"Thank you for your 5-star review! I have to agree, Akila is amazing and I am so happy he has been able to help you with your insurance needs. You and your family are such wonderful people and we are so glad you are now a part of our State Farm Ohana!"
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darwin dacquel

March 26, 2025

5  out of  5
rating by darwin dacquel
"Quick response I love it"
We responded:
"Thank you for taking the time to leave this five star review and happy to hear our team’s quick response made a difference. Providing prompt & reliable service is a top priority and if there’s anything else we can help you with, we’re just a phone call or text message away! MAHALO!"
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Armira Bustos

January 27, 2025

5  out of  5
rating by Armira Bustos
"Gracias muy buen servicio"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Le agradezco mucho!"
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David Del Rocco

January 21, 2025

5  out of  5
rating by David Del Rocco
"Akila is awesome - always available to help, and always communicates very clearly."
We responded:
"What a wonderful way to start our work week by receiving this five star review. Akila, who has been promoted to Manager, shines in so many ways and I’m thrilled to know his level of service compelled you to leave this amazing review. Thank you Dave and Jou for trusting us with your insurance needs. Appreciate you two!!!"
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Angie Smith

November 7, 2024

5  out of  5
rating by Angie Smith
"This office is the bomb! Excellent customer service and efficiency! Akila is awesome and I'm sure the rest of the staff is the same. My dad's premium went up slightly by moving to this company and this particular office, but the outstanding customer service offsets the tad bit of increase. So worth it. So if you're looking for change in your insurance plans, check out State Farm Wahiawa Branch - Nahoku Ahlo. You won't be disappointed! A very satisfied, Windward side customer."
We responded:
"Angie, thank you so much for your fantastic review! We’re thrilled to hear that you had a five-star experience with our team. Akila, our incredible manager, always goes above and beyond to ensure our clients receive the best possible service. We’re proud to have such a dedicated manager who genuinely cares about meeting your needs and making the process smooth and stress-free. Your satisfaction is our priority, and it’s wonderful to know Akila’s hard work made a difference. We look forward to continuing to provide you with outstanding service. Thank you for choosing our agency and trusting us with yours and your dad’s insurance needs. "
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Anuhea Sylva

September 24, 2024

5  out of  5
rating by Anuhea Sylva
"The Statefarm office of Nahoku Ahlo has been providing us great insurance coverage for our needs for several years now. They've always been persistent in sending out our new insurance info and billing us accordingly. I've never had any issues with my service and they are always prompt to help me. Even if I have to leave a message, they always call me back which many companies fail to do. Today, I was especially impress with the service I received from Kemberly Cortez. I had just purchased a brand new car and needed to remove the old vehicle and add the new one to my policy. She was very friendly, professional, knowledgeable and quick! There were a few times I had to reach out to her because of the changes the car dealership required to my documentations, she promptly answered my calls/emails and within a minute she was able to correct, prepare and email me everything I needed. Kem's speed and efficiency cut down into the timely process it can takes to purchase a brand new vehicle. I sincerely appreciate her assistance today and I'm happy to work with Nahoku Ahlo's Statefarm agents like Kem."
We responded:
"Thank you so much for your fantastic review and for taking the time to share your experience with us! We're thrilled to hear that Kem provided such excellent service during your new car purchase—congratulations on the new ride! We take pride in making sure our customers feel supported every step of the way, and it's wonderful to know that Kem made your experience a positive one. If you ever need anything else, don't hesitate to reach out. We're always here to help! Again, Mahalo for taking time to leave this review. It will be shared at our next team meeting so we can recognize Kem for a job well done! We appreciate you!!"
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Martha Lanoza

March 6, 2024

5  out of  5
rating by Martha Lanoza
"If you have a small business I would recommend State Farm in Wahiawa. They are way lower price wise and provide comparable coverage. Give them a call they can walk you through everything you need."
We responded:
"Google reviews from another small business owner means so much! Thank you for taking the time to share how our business policy compares to other companies. Look forward to seeing you at the upcoming Pineapple festival! Hoping it’s a beautiful day and you sell out quickly! "
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Ogg Girl

February 24, 2024

5  out of  5
rating by Ogg Girl
"Ranya was excellent with researching my problem with un/underinsured coverage defaulting back to the minimum. She was very patient with me and professional with our conversation and followup. Thank you, Ranya!"
We responded:
"Receiving five star reviews are always, always, always appreciated. I do need to admit, it makes it extra special and extra awesome when someone is personally recognized for their service. We will make sure to read your review at our next team meeting so all will know of the way Ranya handled the situation and interacted with you. Mahalo for taking the time to provide this wonderful feedback. Have a great weekend and thank you for being such a loyal customer. "