Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Diane Correa

Diane Correa

October 11, 2025

5  out of  5
rating by Diane Correa
"Ranya Boonlua-Sor provided outstanding service. She was efficient, friendly, courteous and very informative. She’s a keeper. Thank you Ranya for being you. God Bless."
We responded:
"Dear Diane, this is such a wonderful review and we thank you for taking the time to give Ranya these 5 stars! Happy to hear your meeting today went well and we totally agree with you that Ranya is a keeper...she really cares about our customers and has the most pleasant demeanor. Her positive vibe is contagious and we are so happy she is a part of our agency family. Thank you Diane for being such a loyal, long time customer! We appreciate you!"
Profile photo of Kelsea C

Kelsea C

October 7, 2025

5  out of  5
rating by Kelsea C
"Mahalo Akila and team for all your help and guidance. The entire process, from learning my options to selecting a plan and securing my financial future, was nothing less than smooth sailing."
We responded:
"Mahalo Kelsea for this amazing review and happy your meeting with Akila went so well. Protecting you and your family’s financial future is an important responsibility and so happy you took that step! Please let us know if there’s anything else we can help you with. We are here for you. MAHALO!"
Profile photo of Jerry Gallardo

Jerry Gallardo

September 29, 2025

5  out of  5
rating by Jerry Gallardo
"Very insightful and knowledgeable meeting I had today which encouraged me to move forward and get what I needed"
We responded:
"Mahalo Jerry for starting your auto policy with our agency. We are happy to welcome you to our family!!! If you have any questions, know we are here for you and just a phone call, email or text away!"
Profile photo of Yvonne Mcevoy

Yvonne Mcevoy

September 26, 2025

5  out of  5
rating by Yvonne Mcevoy
"Kimberly Cortez was amazing in helping me today always representing the Spirit of Aloha. Mahalo for all you do"
We responded:
"Aloha Yvonne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Kem ☺️!!! Our team is dedicated to providing excellent service and support, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! MAHALO!"
Profile photo of Dylon Duque

Dylon Duque

September 25, 2025

5  out of  5
rating by Dylon Duque
"Best customer service ever received from any insurance agency. Akila from Nahoku's State Farm office was able to get me insured quick and easy and gave me the best quote possible for my newly acquired vehicle. Highly recommend!"
We responded:
"Mahalo Dylon for starting your car policy with our agency now that you’ve moved back to the islands. We are so glad you took advantage of the multi-line discount and are grateful for this 5 star reviewing, highlighting Akila’s excellent service. Thank you for being a returning customer — happy to have you back. Welcome home!"
Profile photo of chris hogue

chris hogue

September 17, 2025

5  out of  5
rating by chris hogue
"Very helpful and answered all my questions and was very nice and understanding"
We responded:
"We are delighted your interaction with our agency resulted in this 5 star review. Thank you so very much, Chris!!! MAHALO!!!"
Profile photo of Elizabeth Greene

Elizabeth Greene

September 16, 2025

5  out of  5
rating by Elizabeth Greene
"Mahalo Ranya Phillips for your excellent service, professionalism, and courtesy!! You set my mind at ease and provided clear and concise information. Nice!!"
We responded:
"Thank you so very much for taking the time to leave this review, for the 5 stars and for highlighting your interaction with Ranya. She is a gem and I’ll make sure she sees what you wrote! Do let us know if we can assist further. We are here for you. MAHALO!!"
Profile photo of YourgirlAnne

YourgirlAnne

August 28, 2025

5  out of  5
rating by YourgirlAnne
"Great service. Highly recommend!"
We responded:
"Your recommendation means so much! Thank you for taking the time to write this review and for your 5 stars. We appreciate you!!! MAHALO 😊"
Profile photo of Aerin vanhala

Aerin vanhala

July 17, 2025

5  out of  5
rating by Aerin vanhala
"We've been in business for 14 years and have worked with many insurance agents over the years - none compare to Ranya Phillips at State Farm. She’s hands-down the best. Incredibly knowledgeable, efficient, and always quick to respond, Ranya also brings a warmth and friendliness that’s rare to find. We’ve never met in person, but I truly feel like I know her - that’s how genuine and easy she is to connect with. She makes the entire insurance process feel smooth and stress-free. If you’re looking for an agent who’s not only on top of every detail but also a joy to work with, Ranya is it."
We responded:
"Thank you so very, very much for this amazing review! Your kind words mean the world to us and you’re absolutely right, Ranya is exactly how you described her. She’s a true gem on our team - knowledgeable, responsive, and genuinely cares about the people she helps. We’re so grateful to have her representing our agency and it’s incredibly rewarding to hear how much of an impact she’s made for you. Thank you again for taking the time to share your experience. We truly appreciate your trust and support. And we’d like to add, we wish you much success on your business!!!"
Profile photo of stephen mun

stephen mun

July 1, 2025

5  out of  5
rating by stephen mun
"It's always a pleasure to speak with Kym! She's and Akila are a pleasure to work with!"
We responded:
"Wow, what a great review, and really appreciate you giving shout outs to both Kem and Akila..I’ll make sure they both see this :). So appreciate loyal customers like you!! MAHALO!!!"
Profile photo of Angelica Nava

Angelica Nava

May 27, 2025

5  out of  5
rating by Angelica Nava
"Kemberly was very helpful and efficient in getting me the information I needed! Recommend!"
We responded:
"Kem definitely loves what she does and strives to provide quick and efficient service. I’m so happy to hear she was able to get you the info you needed. Thank you for your 5 stars and taking the time to share your experience with Kem! MAHALO!"
Profile photo of Juan Reyes

Juan Reyes

May 5, 2025

5  out of  5
rating by Juan Reyes
"Kimberly Cortez is outstanding with high regards to customer service. Just wish other agents emulate her prompt and courteous communication."
We responded:
"Mahalo for your review and detailing your experience with Kemberly, who is a valuable member on our team. We are thrilled to hear you felt her service was outstanding and will most definitely share this with her — I know it’ll mean a lot. Thank you again for your 5 star review!"
Profile photo of Yvonne Lucas

Yvonne Lucas

May 1, 2025

5  out of  5
rating by Yvonne Lucas
"Chaz was great in addressing my questions. The follow through was great and I’m thoroughly satisfied with the service I was given."
We responded:
"Thank you Yvonne for your 5-stars! It's great to hear Chaz made an impression, answered your questions and provided service that met your expectations. My State Farm team and I are happy to be your good neighbor and we very much appreciate you taking the time to leave this personal review :). Mahalo!"
Profile photo of Glen KIla

Glen KIla

March 28, 2025

5  out of  5
rating by Glen KIla
"Akila is the best insurance agent that I have worked with in 50 years. He is professional, quick in responding and most knowledgeable."
We responded:
"Thank you for your 5-star review! I have to agree, Akila is amazing and I am so happy he has been able to help you with your insurance needs. You and your family are such wonderful people and we are so glad you are now a part of our State Farm Ohana!"
Profile photo of darwin dacquel

darwin dacquel

March 26, 2025

5  out of  5
rating by darwin dacquel
"Quick response I love it"
We responded:
"Thank you for taking the time to leave this five star review and happy to hear our team’s quick response made a difference. Providing prompt & reliable service is a top priority and if there’s anything else we can help you with, we’re just a phone call or text message away! MAHALO!"
Profile photo of mark patrick

mark patrick

February 2, 2025

5  out of  5
rating by mark patrick
"Very professional and full of aloha..."
We responded:
"Mahalo for your five star review. We are truly honored to have had the opportunity to help you and are thrilled that you felt the Aloha spirit from our team. If there’s anything we can do to help you, please know we’re just a phone call away. MAHALO!"
Profile photo of Armira Bustos

Armira Bustos

January 27, 2025

5  out of  5
rating by Armira Bustos
"Gracias muy buen servicio"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Le agradezco mucho!"
Profile photo of David Del Rocco

David Del Rocco

January 21, 2025

5  out of  5
rating by David Del Rocco
"Akila is awesome - always available to help, and always communicates very clearly."
We responded:
"What a wonderful way to start our work week by receiving this five star review. Akila, who has been promoted to Manager, shines in so many ways and I’m thrilled to know his level of service compelled you to leave this amazing review. Thank you Dave and Jou for trusting us with your insurance needs. Appreciate you two!!!"
Profile photo of Pamela Yamasato Ishihara

Pamela Yamasato Ishihara

December 28, 2024

1  out of  5
rating by Pamela Yamasato Ishihara
"I would be careful about this person and this office screwed me over. I was in divorce and my ex did all the insurance, I was in shock when my agent was terrified , so terrified that she quit . She said he’s waiting for me to die . A 250,000 life policy that I could not use or agents did not tell me how ? I left this office and to find out I got moved back to nahoku my husbands agent and I did not approve to change Insurance is a secured thing you buy because it covers you I was not knowledgeable in insurance and I did not know how to claim anything . At the end I lost the policy and they did not advise to save it and it was paid fully just because I could not pay due to financial abuse I am displaced and my ex did nothing to help me ! He made it impossible to have me house my own kids and I was married over10 years. He had brainwashed my kids to think I’m stupid and I left . It’s been nothing but sorrow for me and I keep finding out stuff he did that is wrong . Insurance at state farm ripped me off and they won’t tell you to claim if you can cause they don’t want to pay . Get you stuff out and go somewhere else"
We responded:
"Dear Pamela, I believe this review is not warranted, as you have not been a customer of our office for the past eight years. None of the experiences you mentioned occurred with our agency. I recall that during your divorce, you chose to transfer to another office on Oahu, and your policies have not returned to us since then. It seems there may be some confusion regarding your experiences. I have reported this review to Google to ensure accurate information is reflected for our business. If you need assistance, I encourage you to reach out directly to your current agent. Best regards, Nahoku Ahlo"
Profile photo of Maize “UKU” Edayan-Travis

Maize “UKU” Edayan-Travis

December 17, 2024

5  out of  5
rating by Maize “UKU” Edayan-Travis
"Thank you State Farm Insurance Wahiawa. Agent Akila Arecchi. I've always felt like family. Every need is directed with quick service , hospitality and knowledge. You enter stressed and leave relieved . This is my personal experience with State Farm Insurance Wahiawa. Thank you All and Keep up the great job and amazing hospitality. 👍🏼👍🏼👍🏼🤙🏾"
We responded:
"Thank you so much for your kind words and five-star review! We’re thrilled to hear that Akila’s warmth and dedication made such a positive impact on your experience. At our agency, we strive to created an environment where everyone feels welcome, valued, and cared for, so it’s wonderful to know that Akila helped make things less stressful for you. Your trust means the world to us, and we thank you for being a part of our Ohana. "
Profile photo of Angie Smith

Angie Smith

November 7, 2024

5  out of  5
rating by Angie Smith
"This office is the bomb! Excellent customer service and efficiency! Akila is awesome and I'm sure the rest of the staff is the same. My dad's premium went up slightly by moving to this company and this particular office, but the outstanding customer service offsets the tad bit of increase. So worth it. So if you're looking for change in your insurance plans, check out State Farm Wahiawa Branch - Nahoku Ahlo. You won't be disappointed! A very satisfied, Windward side customer."
We responded:
"Angie, thank you so much for your fantastic review! We’re thrilled to hear that you had a five-star experience with our team. Akila, our incredible manager, always goes above and beyond to ensure our clients receive the best possible service. We’re proud to have such a dedicated manager who genuinely cares about meeting your needs and making the process smooth and stress-free. Your satisfaction is our priority, and it’s wonderful to know Akila’s hard work made a difference. We look forward to continuing to provide you with outstanding service. Thank you for choosing our agency and trusting us with yours and your dad’s insurance needs. "
Profile photo of Anuhea Sylva

Anuhea Sylva

September 24, 2024

5  out of  5
rating by Anuhea Sylva
"The Statefarm office of Nahoku Ahlo has been providing us great insurance coverage for our needs for several years now. They've always been persistent in sending out our new insurance info and billing us accordingly. I've never had any issues with my service and they are always prompt to help me. Even if I have to leave a message, they always call me back which many companies fail to do. Today, I was especially impress with the service I received from Kemberly Cortez. I had just purchased a brand new car and needed to remove the old vehicle and add the new one to my policy. She was very friendly, professional, knowledgeable and quick! There were a few times I had to reach out to her because of the changes the car dealership required to my documentations, she promptly answered my calls/emails and within a minute she was able to correct, prepare and email me everything I needed. Kem's speed and efficiency cut down into the timely process it can takes to purchase a brand new vehicle. I sincerely appreciate her assistance today and I'm happy to work with Nahoku Ahlo's Statefarm agents like Kem."
We responded:
"Thank you so much for your fantastic review and for taking the time to share your experience with us! We're thrilled to hear that Kem provided such excellent service during your new car purchase—congratulations on the new ride! We take pride in making sure our customers feel supported every step of the way, and it's wonderful to know that Kem made your experience a positive one. If you ever need anything else, don't hesitate to reach out. We're always here to help! Again, Mahalo for taking time to leave this review. It will be shared at our next team meeting so we can recognize Kem for a job well done! We appreciate you!!"
Profile photo of Martha Lanoza

Martha Lanoza

March 6, 2024

5  out of  5
rating by Martha Lanoza
"If you have a small business I would recommend State Farm in Wahiawa. They are way lower price wise and provide comparable coverage. Give them a call they can walk you through everything you need."
We responded:
"Google reviews from another small business owner means so much! Thank you for taking the time to share how our business policy compares to other companies. Look forward to seeing you at the upcoming Pineapple festival! Hoping it’s a beautiful day and you sell out quickly! "
Profile photo of Ogg Girl

Ogg Girl

February 24, 2024

5  out of  5
rating by Ogg Girl
"Ranya was excellent with researching my problem with un/underinsured coverage defaulting back to the minimum. She was very patient with me and professional with our conversation and followup. Thank you, Ranya!"
We responded:
"Receiving five star reviews are always, always, always appreciated. I do need to admit, it makes it extra special and extra awesome when someone is personally recognized for their service. We will make sure to read your review at our next team meeting so all will know of the way Ranya handled the situation and interacted with you. Mahalo for taking the time to provide this wonderful feedback. Have a great weekend and thank you for being such a loyal customer. "
Profile photo of mcalenn sales

mcalenn sales

February 13, 2024

5  out of  5
rating by mcalenn sales
"Great service! Thank you Akila Arecchi"
We responded:
"Receiving a 5 star review always makes our day and having our Manager, Akila personally named makes it even more special. We truly appreciate you…thank you!!!"