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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Katlyn Papa

December 30, 2025

5  out of  5
rating by Katlyn Papa
"I worked with Ranya & she was amazing! She did all of the work for me & got everything together for me in a day! Would definitely recommend!"
We responded:
"Mahalo Katlyn for letting the world know, through this review, the service you received from Ranya!! She is definitely an asset to our agency as she truly cares about our customers and wants to do all she can to help meet their insurance needs. I know she’ll be thrilled to see what you wrote as a 5 star review is a it’s a great way to end 2025! Happy New Year!!!"
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Mike 808

December 13, 2025

5  out of  5
rating by Mike 808
"I needed to obtain an insurance document, and Ranya (Phillips) was so helpful during this process! Her customer service was excellent, and every interaction was very genuine. Thank you so much for all the help!"
We responded:
"Mahalo for taking the time to share your recent experience with our Team Leader, Ranya. She truly cares about our customers and your kind words means a whole lot to our entire team. Thank you so much for being a part of our agency family. We’re here for you if there’s anything else we can do for you! Happy holidays!!!"
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Yvonne Mcevoy

December 12, 2025

5  out of  5
rating by Yvonne Mcevoy
"Kimberly Cortez was amazing in helping me today always representing the Spirit of Aloha. Mahalo for all you do"
We responded:
"Aloha Yvonne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Kem ☺️!!! Our team is dedicated to providing excellent service and support, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! MAHALO!"
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Tress Jacinto

December 2, 2025

5  out of  5
rating by Tress Jacinto
"Super helpful and love the patience thank you much with helping me"
We responded:
"Thank you so much for your kind words. We’re so glad to hear you felt supported and taken care of. Our team is here to help and we appreciate you choosing our agency. Do not hesitate to reach out again if you have any questions!!!"
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Joyce Faith Newman

November 27, 2025

5  out of  5
rating by Joyce Faith Newman
"I have my car and life insurance for almost 4 years now with Nahoku State Farm, and they’ve been awesome! Super friendly, helpful, and always quick to respond. Highly recommend! :)"
We responded:
"Thank you Joycieee for this wonderful review. It’s certainly been our pleasure to be your car and life insurance company since you bought your first car. And don’t forget, you now have a credit card through us as well, with 0% interest. We are so happy to be able to help you out with your insurance and financial needs. Look forward to serving you for many, many, many more years to come!"
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Michelle Distajo

November 24, 2025

5  out of  5
rating by Michelle Distajo
"Akila was so polite and helpful! Made getting car insurance so quick and easy to understand! Thank you Akila!"
We responded:
"Insurance can be sometimes confusing so it’s wonderful to hear that Akila made it easy to understand. Thank you so much for leaving this review. It means the world to small businesses, like our Wahiawa agency! MAHALO!!"
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Michael Janeway

November 18, 2025

5  out of  5
rating by Michael Janeway
"Great experience here today! Akila welcomed us in and helped us with all the questions we had. He was very knowledgeable and helped us figure out the insurance plan that made sense for us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Michael Donley

October 31, 2025

5  out of  5
rating by Michael Donley
"Akila Arecchi helped me set up my life insurance today and I was very pleased with the exceptional service and knowledge he provided. Glad I was able to get something in place for my family. Thank you Akila and State Farm!"
We responded:
"Thank you so much Michael for taking the time to share your experience! We're thrilled to hear that Akila was able to assist in getting your life insurance set up and that you felt supported throughout the process. Protecting your family's future is so important and we're grateful you chose us to be a part of that journey. We'll be sure to pass along your kind words to Akila -- he truly takes pride in providing exceptional service. If you ever need anything down the road, we're here to help you! Mahalo for trusting our State Farm Agency. "
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Diane Correa

October 11, 2025

5  out of  5
rating by Diane Correa
"Ranya Boonlua-Sor provided outstanding service. She was efficient, friendly, courteous and very informative. She’s a keeper. Thank you Ranya for being you. God Bless."
We responded:
"Dear Diane, this is such a wonderful review and we thank you for taking the time to give Ranya these 5 stars! Happy to hear your meeting today went well and we totally agree with you that Ranya is a keeper...she really cares about our customers and has the most pleasant demeanor. Her positive vibe is contagious and we are so happy she is a part of our agency family. Thank you Diane for being such a loyal, long time customer! We appreciate you!"
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Kelsea C

October 7, 2025

5  out of  5
rating by Kelsea C
"Mahalo Akila and team for all your help and guidance. The entire process, from learning my options to selecting a plan and securing my financial future, was nothing less than smooth sailing."
We responded:
"Mahalo Kelsea for this amazing review and happy your meeting with Akila went so well. Protecting you and your family’s financial future is an important responsibility and so happy you took that step! Please let us know if there’s anything else we can help you with. We are here for you. MAHALO!"
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Jerry Gallardo

September 29, 2025

5  out of  5
rating by Jerry Gallardo
"Very insightful and knowledgeable meeting I had today which encouraged me to move forward and get what I needed"
We responded:
"Mahalo Jerry for starting your auto policy with our agency. We are happy to welcome you to our family!!! If you have any questions, know we are here for you and just a phone call, email or text away!"
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Dylon Duque

September 25, 2025

5  out of  5
rating by Dylon Duque
"Best customer service ever received from any insurance agency. Akila from Nahoku's State Farm office was able to get me insured quick and easy and gave me the best quote possible for my newly acquired vehicle. Highly recommend!"
We responded:
"Mahalo Dylon for starting your car policy with our agency now that you’ve moved back to the islands. We are so glad you took advantage of the multi-line discount and are grateful for this 5 star reviewing, highlighting Akila’s excellent service. Thank you for being a returning customer — happy to have you back. Welcome home!"
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chris hogue

September 17, 2025

5  out of  5
rating by chris hogue
"Very helpful and answered all my questions and was very nice and understanding"
We responded:
"We are delighted your interaction with our agency resulted in this 5 star review. Thank you so very much, Chris!!! MAHALO!!!"
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Elizabeth Greene

September 16, 2025

5  out of  5
rating by Elizabeth Greene
"Mahalo Ranya Phillips for your excellent service, professionalism, and courtesy!! You set my mind at ease and provided clear and concise information. Nice!!"
We responded:
"Thank you so very much for taking the time to leave this review, for the 5 stars and for highlighting your interaction with Ranya. She is a gem and I’ll make sure she sees what you wrote! Do let us know if we can assist further. We are here for you. MAHALO!!"
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YourgirlAnne

August 28, 2025

5  out of  5
rating by YourgirlAnne
"Great service. Highly recommend!"
We responded:
"Your recommendation means so much! Thank you for taking the time to write this review and for your 5 stars. We appreciate you!!! MAHALO 😊"
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Aerin vanhala

July 17, 2025

5  out of  5
rating by Aerin vanhala
"We've been in business for 14 years and have worked with many insurance agents over the years - none compare to Ranya Phillips at State Farm. She’s hands-down the best. Incredibly knowledgeable, efficient, and always quick to respond, Ranya also brings a warmth and friendliness that’s rare to find. We’ve never met in person, but I truly feel like I know her - that’s how genuine and easy she is to connect with. She makes the entire insurance process feel smooth and stress-free. If you’re looking for an agent who’s not only on top of every detail but also a joy to work with, Ranya is it."
We responded:
"Thank you so very, very much for this amazing review! Your kind words mean the world to us and you’re absolutely right, Ranya is exactly how you described her. She’s a true gem on our team - knowledgeable, responsive, and genuinely cares about the people she helps. We’re so grateful to have her representing our agency and it’s incredibly rewarding to hear how much of an impact she’s made for you. Thank you again for taking the time to share your experience. We truly appreciate your trust and support. And we’d like to add, we wish you much success on your business!!!"
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Juan Reyes

May 5, 2025

5  out of  5
rating by Juan Reyes
"Kimberly Cortez is outstanding with high regards to customer service. Just wish other agents emulate her prompt and courteous communication."
We responded:
"Mahalo for your review and detailing your experience with Kemberly, who is a valuable member on our team. We are thrilled to hear you felt her service was outstanding and will most definitely share this with her — I know it’ll mean a lot. Thank you again for your 5 star review!"
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Yvonne Lucas

May 1, 2025

5  out of  5
rating by Yvonne Lucas
"Chaz was great in addressing my questions. The follow through was great and I’m thoroughly satisfied with the service I was given."
We responded:
"Thank you Yvonne for your 5-stars! It's great to hear Chaz made an impression, answered your questions and provided service that met your expectations. My State Farm team and I are happy to be your good neighbor and we very much appreciate you taking the time to leave this personal review :). Mahalo!"
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Glen KIla

March 28, 2025

5  out of  5
rating by Glen KIla
"Akila is the best insurance agent that I have worked with in 50 years. He is professional, quick in responding and most knowledgeable."
We responded:
"Thank you for your 5-star review! I have to agree, Akila is amazing and I am so happy he has been able to help you with your insurance needs. You and your family are such wonderful people and we are so glad you are now a part of our State Farm Ohana!"
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Pamela Yamasato Ishihara

December 28, 2024

1  out of  5
rating by Pamela Yamasato Ishihara
"I would be careful about this person and this office screwed me over. I was in divorce and my ex did all the insurance, I was in shock when my agent was terrified , so terrified that she quit . She said he’s waiting for me to die . A 250,000 life policy that I could not use or agents did not tell me how ? I left this office and to find out I got moved back to nahoku my husbands agent and I did not approve to change Insurance is a secured thing you buy because it covers you I was not knowledgeable in insurance and I did not know how to claim anything . At the end I lost the policy and they did not advise to save it and it was paid fully just because I could not pay due to financial abuse I am displaced and my ex did nothing to help me ! He made it impossible to have me house my own kids and I was married over10 years. He had brainwashed my kids to think I’m stupid and I left . It’s been nothing but sorrow for me and I keep finding out stuff he did that is wrong . Insurance at state farm ripped me off and they won’t tell you to claim if you can cause they don’t want to pay . Get you stuff out and go somewhere else"
We responded:
"Dear Pamela, I believe this review is not warranted, as you have not been a customer of our office for the past eight years. None of the experiences you mentioned occurred with our agency. I recall that during your divorce, you chose to transfer to another office on Oahu, and your policies have not returned to us since then. It seems there may be some confusion regarding your experiences. I have reported this review to Google to ensure accurate information is reflected for our business. If you need assistance, I encourage you to reach out directly to your current agent. Best regards, Nahoku Ahlo"
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Maize “UKU” Edayan-Travis

December 17, 2024

5  out of  5
rating by Maize “UKU” Edayan-Travis
"Thank you State Farm Insurance Wahiawa. Agent Akila Arecchi. I've always felt like family. Every need is directed with quick service , hospitality and knowledge. You enter stressed and leave relieved . This is my personal experience with State Farm Insurance Wahiawa. Thank you All and Keep up the great job and amazing hospitality. 👍🏼👍🏼👍🏼🤙🏾"
We responded:
"Thank you so much for your kind words and five-star review! We’re thrilled to hear that Akila’s warmth and dedication made such a positive impact on your experience. At our agency, we strive to created an environment where everyone feels welcome, valued, and cared for, so it’s wonderful to know that Akila helped make things less stressful for you. Your trust means the world to us, and we thank you for being a part of our Ohana. "
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Angie Smith

November 7, 2024

5  out of  5
rating by Angie Smith
"This office is the bomb! Excellent customer service and efficiency! Akila is awesome and I'm sure the rest of the staff is the same. My dad's premium went up slightly by moving to this company and this particular office, but the outstanding customer service offsets the tad bit of increase. So worth it. So if you're looking for change in your insurance plans, check out State Farm Wahiawa Branch - Nahoku Ahlo. You won't be disappointed! A very satisfied, Windward side customer."
We responded:
"Angie, thank you so much for your fantastic review! We’re thrilled to hear that you had a five-star experience with our team. Akila, our incredible manager, always goes above and beyond to ensure our clients receive the best possible service. We’re proud to have such a dedicated manager who genuinely cares about meeting your needs and making the process smooth and stress-free. Your satisfaction is our priority, and it’s wonderful to know Akila’s hard work made a difference. We look forward to continuing to provide you with outstanding service. Thank you for choosing our agency and trusting us with yours and your dad’s insurance needs. "
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Anuhea Sylva

September 24, 2024

5  out of  5
rating by Anuhea Sylva
"The Statefarm office of Nahoku Ahlo has been providing us great insurance coverage for our needs for several years now. They've always been persistent in sending out our new insurance info and billing us accordingly. I've never had any issues with my service and they are always prompt to help me. Even if I have to leave a message, they always call me back which many companies fail to do. Today, I was especially impress with the service I received from Kemberly Cortez. I had just purchased a brand new car and needed to remove the old vehicle and add the new one to my policy. She was very friendly, professional, knowledgeable and quick! There were a few times I had to reach out to her because of the changes the car dealership required to my documentations, she promptly answered my calls/emails and within a minute she was able to correct, prepare and email me everything I needed. Kem's speed and efficiency cut down into the timely process it can takes to purchase a brand new vehicle. I sincerely appreciate her assistance today and I'm happy to work with Nahoku Ahlo's Statefarm agents like Kem."
We responded:
"Thank you so much for your fantastic review and for taking the time to share your experience with us! We're thrilled to hear that Kem provided such excellent service during your new car purchase—congratulations on the new ride! We take pride in making sure our customers feel supported every step of the way, and it's wonderful to know that Kem made your experience a positive one. If you ever need anything else, don't hesitate to reach out. We're always here to help! Again, Mahalo for taking time to leave this review. It will be shared at our next team meeting so we can recognize Kem for a job well done! We appreciate you!!"
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Martha Lanoza

March 6, 2024

5  out of  5
rating by Martha Lanoza
"If you have a small business I would recommend State Farm in Wahiawa. They are way lower price wise and provide comparable coverage. Give them a call they can walk you through everything you need."
We responded:
"Google reviews from another small business owner means so much! Thank you for taking the time to share how our business policy compares to other companies. Look forward to seeing you at the upcoming Pineapple festival! Hoping it’s a beautiful day and you sell out quickly! "
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Ogg Girl

February 24, 2024

5  out of  5
rating by Ogg Girl
"Ranya was excellent with researching my problem with un/underinsured coverage defaulting back to the minimum. She was very patient with me and professional with our conversation and followup. Thank you, Ranya!"
We responded:
"Receiving five star reviews are always, always, always appreciated. I do need to admit, it makes it extra special and extra awesome when someone is personally recognized for their service. We will make sure to read your review at our next team meeting so all will know of the way Ranya handled the situation and interacted with you. Mahalo for taking the time to provide this wonderful feedback. Have a great weekend and thank you for being such a loyal customer. "