Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tress Jacinto

Tress Jacinto

December 2, 2025

5  out of  5
rating by Tress Jacinto
"Super helpful and love the patience thank you much with helping me"
We responded:
"Thank you so much for your kind words. We’re so glad to hear you felt supported and taken care of. Our team is here to help and we appreciate you choosing our agency. Do not hesitate to reach out again if you have any questions!!!"
Profile photo of Joyce Faith Newman

Joyce Faith Newman

November 27, 2025

5  out of  5
rating by Joyce Faith Newman
"I have my car and life insurance for almost 4 years now with Nahoku State Farm, and they’ve been awesome! Super friendly, helpful, and always quick to respond. Highly recommend! :)"
We responded:
"Thank you Joycieee for this wonderful review. It’s certainly been our pleasure to be your car and life insurance company since you bought your first car. And don’t forget, you now have a credit card through us as well, with 0% interest. We are so happy to be able to help you out with your insurance and financial needs. Look forward to serving you for many, many, many more years to come!"
Profile photo of Michelle Distajo

Michelle Distajo

November 24, 2025

5  out of  5
rating by Michelle Distajo
"Akila was so polite and helpful! Made getting car insurance so quick and easy to understand! Thank you Akila!"
We responded:
"Insurance can be sometimes confusing so it’s wonderful to hear that Akila made it easy to understand. Thank you so much for leaving this review. It means the world to small businesses, like our Wahiawa agency! MAHALO!!"
Profile photo of Michael Janeway

Michael Janeway

November 18, 2025

5  out of  5
rating by Michael Janeway
"Great experience here today! Akila welcomed us in and helped us with all the questions we had. He was very knowledgeable and helped us figure out the insurance plan that made sense for us."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Michael Donley

Michael Donley

October 31, 2025

5  out of  5
rating by Michael Donley
"Akila Arecchi helped me set up my life insurance today and I was very pleased with the exceptional service and knowledge he provided. Glad I was able to get something in place for my family. Thank you Akila and State Farm!"
We responded:
"Thank you so much Michael for taking the time to share your experience! We're thrilled to hear that Akila was able to assist in getting your life insurance set up and that you felt supported throughout the process. Protecting your family's future is so important and we're grateful you chose us to be a part of that journey. We'll be sure to pass along your kind words to Akila -- he truly takes pride in providing exceptional service. If you ever need anything down the road, we're here to help you! Mahalo for trusting our State Farm Agency. "
Profile photo of Ronald Awaya

Ronald Awaya

October 21, 2025

5  out of  5
rating by Ronald Awaya
"Nahoku and Keola Ahlo and staff are always friendly and helpful for my needs at their office. Would recommend them to anyone if asked about their services. Kudos to all of them."
We responded:
"Oh dear Ronald, you are so wonderful, loyal and amazing. It has been our pleasure working with you for the last 15 years. Thank you also for recommending us to others…we appreciate that so much! Mahalo for being you!"
Profile photo of Diane Correa

Diane Correa

October 11, 2025

5  out of  5
rating by Diane Correa
"Ranya Boonlua-Sor provided outstanding service. She was efficient, friendly, courteous and very informative. She’s a keeper. Thank you Ranya for being you. God Bless."
We responded:
"Dear Diane, this is such a wonderful review and we thank you for taking the time to give Ranya these 5 stars! Happy to hear your meeting today went well and we totally agree with you that Ranya is a keeper...she really cares about our customers and has the most pleasant demeanor. Her positive vibe is contagious and we are so happy she is a part of our agency family. Thank you Diane for being such a loyal, long time customer! We appreciate you!"
Profile photo of Kelsea C

Kelsea C

October 7, 2025

5  out of  5
rating by Kelsea C
"Mahalo Akila and team for all your help and guidance. The entire process, from learning my options to selecting a plan and securing my financial future, was nothing less than smooth sailing."
We responded:
"Mahalo Kelsea for this amazing review and happy your meeting with Akila went so well. Protecting you and your family’s financial future is an important responsibility and so happy you took that step! Please let us know if there’s anything else we can help you with. We are here for you. MAHALO!"
Profile photo of Jerry Gallardo

Jerry Gallardo

September 29, 2025

5  out of  5
rating by Jerry Gallardo
"Very insightful and knowledgeable meeting I had today which encouraged me to move forward and get what I needed"
We responded:
"Mahalo Jerry for starting your auto policy with our agency. We are happy to welcome you to our family!!! If you have any questions, know we are here for you and just a phone call, email or text away!"
Profile photo of Yvonne Mcevoy

Yvonne Mcevoy

September 26, 2025

5  out of  5
rating by Yvonne Mcevoy
"Kimberly Cortez was amazing in helping me today always representing the Spirit of Aloha. Mahalo for all you do"
We responded:
"Aloha Yvonne, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Kem ☺️!!! Our team is dedicated to providing excellent service and support, and it's always rewarding to hear that our efforts are appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! MAHALO!"
Profile photo of Dylon Duque

Dylon Duque

September 25, 2025

5  out of  5
rating by Dylon Duque
"Best customer service ever received from any insurance agency. Akila from Nahoku's State Farm office was able to get me insured quick and easy and gave me the best quote possible for my newly acquired vehicle. Highly recommend!"
We responded:
"Mahalo Dylon for starting your car policy with our agency now that you’ve moved back to the islands. We are so glad you took advantage of the multi-line discount and are grateful for this 5 star reviewing, highlighting Akila’s excellent service. Thank you for being a returning customer — happy to have you back. Welcome home!"
Profile photo of chris hogue

chris hogue

September 17, 2025

5  out of  5
rating by chris hogue
"Very helpful and answered all my questions and was very nice and understanding"
We responded:
"We are delighted your interaction with our agency resulted in this 5 star review. Thank you so very much, Chris!!! MAHALO!!!"
Profile photo of Elizabeth Greene

Elizabeth Greene

September 16, 2025

5  out of  5
rating by Elizabeth Greene
"Mahalo Ranya Phillips for your excellent service, professionalism, and courtesy!! You set my mind at ease and provided clear and concise information. Nice!!"
We responded:
"Thank you so very much for taking the time to leave this review, for the 5 stars and for highlighting your interaction with Ranya. She is a gem and I’ll make sure she sees what you wrote! Do let us know if we can assist further. We are here for you. MAHALO!!"
Profile photo of YourgirlAnne

YourgirlAnne

August 28, 2025

5  out of  5
rating by YourgirlAnne
"Great service. Highly recommend!"
We responded:
"Your recommendation means so much! Thank you for taking the time to write this review and for your 5 stars. We appreciate you!!! MAHALO 😊"
Profile photo of Aerin vanhala

Aerin vanhala

July 17, 2025

5  out of  5
rating by Aerin vanhala
"We've been in business for 14 years and have worked with many insurance agents over the years - none compare to Ranya Phillips at State Farm. She’s hands-down the best. Incredibly knowledgeable, efficient, and always quick to respond, Ranya also brings a warmth and friendliness that’s rare to find. We’ve never met in person, but I truly feel like I know her - that’s how genuine and easy she is to connect with. She makes the entire insurance process feel smooth and stress-free. If you’re looking for an agent who’s not only on top of every detail but also a joy to work with, Ranya is it."
We responded:
"Thank you so very, very much for this amazing review! Your kind words mean the world to us and you’re absolutely right, Ranya is exactly how you described her. She’s a true gem on our team - knowledgeable, responsive, and genuinely cares about the people she helps. We’re so grateful to have her representing our agency and it’s incredibly rewarding to hear how much of an impact she’s made for you. Thank you again for taking the time to share your experience. We truly appreciate your trust and support. And we’d like to add, we wish you much success on your business!!!"
Profile photo of stephen mun

stephen mun

July 1, 2025

5  out of  5
rating by stephen mun
"It's always a pleasure to speak with Kym! She's and Akila are a pleasure to work with!"
We responded:
"Wow, what a great review, and really appreciate you giving shout outs to both Kem and Akila..I’ll make sure they both see this :). So appreciate loyal customers like you!! MAHALO!!!"
Profile photo of Angelica Nava

Angelica Nava

May 27, 2025

5  out of  5
rating by Angelica Nava
"Kemberly was very helpful and efficient in getting me the information I needed! Recommend!"
We responded:
"Kem definitely loves what she does and strives to provide quick and efficient service. I’m so happy to hear she was able to get you the info you needed. Thank you for your 5 stars and taking the time to share your experience with Kem! MAHALO!"
Profile photo of Juan Reyes

Juan Reyes

May 5, 2025

5  out of  5
rating by Juan Reyes
"Kimberly Cortez is outstanding with high regards to customer service. Just wish other agents emulate her prompt and courteous communication."
We responded:
"Mahalo for your review and detailing your experience with Kemberly, who is a valuable member on our team. We are thrilled to hear you felt her service was outstanding and will most definitely share this with her — I know it’ll mean a lot. Thank you again for your 5 star review!"
Profile photo of Yvonne Lucas

Yvonne Lucas

May 1, 2025

5  out of  5
rating by Yvonne Lucas
"Chaz was great in addressing my questions. The follow through was great and I’m thoroughly satisfied with the service I was given."
We responded:
"Thank you Yvonne for your 5-stars! It's great to hear Chaz made an impression, answered your questions and provided service that met your expectations. My State Farm team and I are happy to be your good neighbor and we very much appreciate you taking the time to leave this personal review :). Mahalo!"
Profile photo of Glen KIla

Glen KIla

March 28, 2025

5  out of  5
rating by Glen KIla
"Akila is the best insurance agent that I have worked with in 50 years. He is professional, quick in responding and most knowledgeable."
We responded:
"Thank you for your 5-star review! I have to agree, Akila is amazing and I am so happy he has been able to help you with your insurance needs. You and your family are such wonderful people and we are so glad you are now a part of our State Farm Ohana!"
Profile photo of darwin dacquel

darwin dacquel

March 26, 2025

5  out of  5
rating by darwin dacquel
"Quick response I love it"
We responded:
"Thank you for taking the time to leave this five star review and happy to hear our team’s quick response made a difference. Providing prompt & reliable service is a top priority and if there’s anything else we can help you with, we’re just a phone call or text message away! MAHALO!"
Profile photo of mark patrick

mark patrick

February 2, 2025

5  out of  5
rating by mark patrick
"Very professional and full of aloha..."
We responded:
"Mahalo for your five star review. We are truly honored to have had the opportunity to help you and are thrilled that you felt the Aloha spirit from our team. If there’s anything we can do to help you, please know we’re just a phone call away. MAHALO!"
Profile photo of Armira Bustos

Armira Bustos

January 27, 2025

5  out of  5
rating by Armira Bustos
"Gracias muy buen servicio"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Le agradezco mucho!"
Profile photo of David Del Rocco

David Del Rocco

January 21, 2025

5  out of  5
rating by David Del Rocco
"Akila is awesome - always available to help, and always communicates very clearly."
We responded:
"What a wonderful way to start our work week by receiving this five star review. Akila, who has been promoted to Manager, shines in so many ways and I’m thrilled to know his level of service compelled you to leave this amazing review. Thank you Dave and Jou for trusting us with your insurance needs. Appreciate you two!!!"
Profile photo of Pamela Yamasato Ishihara

Pamela Yamasato Ishihara

December 28, 2024

1  out of  5
rating by Pamela Yamasato Ishihara
"I would be careful about this person and this office screwed me over. I was in divorce and my ex did all the insurance, I was in shock when my agent was terrified , so terrified that she quit . She said he’s waiting for me to die . A 250,000 life policy that I could not use or agents did not tell me how ? I left this office and to find out I got moved back to nahoku my husbands agent and I did not approve to change Insurance is a secured thing you buy because it covers you I was not knowledgeable in insurance and I did not know how to claim anything . At the end I lost the policy and they did not advise to save it and it was paid fully just because I could not pay due to financial abuse I am displaced and my ex did nothing to help me ! He made it impossible to have me house my own kids and I was married over10 years. He had brainwashed my kids to think I’m stupid and I left . It’s been nothing but sorrow for me and I keep finding out stuff he did that is wrong . Insurance at state farm ripped me off and they won’t tell you to claim if you can cause they don’t want to pay . Get you stuff out and go somewhere else"
We responded:
"Dear Pamela, I believe this review is not warranted, as you have not been a customer of our office for the past eight years. None of the experiences you mentioned occurred with our agency. I recall that during your divorce, you chose to transfer to another office on Oahu, and your policies have not returned to us since then. It seems there may be some confusion regarding your experiences. I have reported this review to Google to ensure accurate information is reflected for our business. If you need assistance, I encourage you to reach out directly to your current agent. Best regards, Nahoku Ahlo"